[spyder] 64-bit Spyder won't start up using docking station with DisplayPort

[Richard Senecal]

If I attach an HDMI monitor to my laptop directly (or run with the laptop's
built-in display) then Spyder works fine. When I go through the docking
station (which has DisplayPort), Spyder just hangs and won't come up (just
a white screen with Spyder in the top left corner). This happens in the
office with 2 DisplayPort monitors hooked into the docking station, and at
home with 2 HDMI monitors hooked into HDMI-to-DisplayPort adapters and then
hooked into the docking station. I saw something about a fix to update the
monitor sizing package (don't remember its name) but the download said I
already had the latest.

If I leave the laptop open and start up Spyder (with DisplayPort monitors
connected to docking station) then Spyder comes up in the Laptop and one of
the monitors but the sizing and resolution on the big monitor is not
correct (its basically treating the dimensions like it's the laptop, and
there's a black bar on the top of the monitor). If I close the laptop then
Spyder starts getting messed up (not resizing properly, not completely
filling out the windows...).

I'm not sure if this is a work computer thing, or a general problem with
docking stations with DisplayPort and Spyder. Any help would be
appreciated. My work's Help Team is looking into this and I'll update if
anything turns up. The docking station is an HP USB-C Universal Dock, model
HSA-B005DS, the laptop is an HP Elitebook 64-bit Windows-10.